The host for your JTBD Lunch & Learn is thrv's Founder & CEO, Jay Haynes. Jay and the team at thrv have helped leading companies implement Jobs-to-be-Done successfully. thrv's customers include Microsoft, Dropbox, eBay, Target, Twitter, Oracle, Bose, and many others. Jay is an award- winning entrepreneur and an executive with three decades years of innovation and investing experience. Prior to thrv, Jay worked as CEO of two venture -backed companies, as an investment professional at the legendary private equity firm GTCR, and as a product manager at Microsoft. Jay graduated Phi Beta Kappa with highest honors from Brown University, and he received his MBA with distinction from Harvard Business School.