What is Jobs-to-be-Done?
Know Your Customer
1. Customers
2. Markets
3. Market Size
4. Customer Needs
5. Unmet Needs
Create a Winning Strategy
6. Product Strategy
7. Competitors
8. Segmentation
9. Idea Generation
10. Customer Value
Launch Your Product
11. Positioning
12. Messaging
13. Design
14. Sales
15. Equity Value
The thrv JTBD Online Course is 16 videos with exercises and takes 3-4 hours to complete. Watch the videos at your pace. Access is free for the first 30 days and comes with access to the thrv Software. Maintain access to the course and software by subscribing for $29/user/month.
During thrv's Jobs-to-be-Done Training Sessions you'll create JTBD hypotheses and practice using them to set a strategy and prioritize a roadmap. Your team gets a foundation in Jobs Theory while practicing Jobs-to-be-Done execution on your roadmap with insights about your customer.
The first training session shows your team how to define your market with a Job-to-be-Done, how to build evidence for your market definition, and how to gain agreement on your customer's JTBD and Job Steps. The training is a collaborative working session facilitated by a thrv Professional over video conference.
The third training session shows your team how to assess roadmap ideas against the product strategy including determining which customer problems the ideas serve, analyzing the competitor solutions customers use to solve the problem, assessing the customer value of the idea, and assessing the growth potential of the roadmap. The training is a collaborative working session facilitated by a thrv Professional over video conference.
Rich Maraschi
Head of Global Growth
eBay Classifieds
"thrv has taken the jobs-to-be-done theory and turned into an actionable methodology. This helps resolve one of the most critical challenges for product teams: making the methodology stick."
Rich Maraschi
Head of Global Growth
eBay Classifieds
Elmer Almachar
Sr. Director Strategy & Innovation
Kellogg School of Mgmt
"Understanding the JTBD was 'realizing my full potential' was a critical first step, but thrv also showed us how to break down this goal/JTBD to identify unmet needs in achieving this goal. This is what we found really powerful about working with thrv; we can identify needs as metrics which we can measure and act on to help our customers/students."
Elmer Almachar
Sr. Director Strategy & Innovation
Kellogg School of Mgmt